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For our security, we only ship to your PayPal Seller Protected Address. Our Livestock Guarantee is only valid if you accept your shipment at the first attempted delivery.
Livestock is shipped using FedEx Priority Overnight service. FedEx attempts delivery to most areas by 10:30AM, though we find they are not always on time. When ordering animals, please select the appropriate customized, flat-rate "Live Animal" overnight option. We do not ship livestock outside of the USA and there are restrictions on what we can ship to Hawaii. We do not charge for heat pack, boxes, or other packing materials. FedEx does not guarantee their overnight service, or cover the loss of animals due to delays. In the event of a FedEx delayed shipment, Barrier Reef will split the cost of replacing any DOAs, including the shipping, with the customer. Alternatively, we will issue a livestock credit for the split amount, to be used on a future order.
* If you find you will need to pick up your order at the carrier's distribution center closest to your location, please call us to make the proper arrangements.
For all orders: We charge $10 for FedEx Ground shipping on orders under $200. Orders over $200 may select free dry goods shipping. Heavy or freight shipments do not qualify.
Most orders will ship within 48 hours. We are able to ship dry goods internationally; however these arrangements must be made via email (firstname.lastname@example.org). Once your order has shipped, you will receive the tracking information in an emailed shipment notification. We also offer an in-store pickup option.