Live Animal(s):
Livestock is shipped using UPS Next Day Air and Air Saver overnight service. When ordering animals, please select the appropriate customized, flat-rate "Live Animal" overnight option. We do not ship livestock outside of the USA, or to Hawaii. Due to pricing and logistical challenges, we only ship airport to airport, freight collect, to Alaska. No flat rate or free shipping applies to Alaska shipments. Please email to make arrangements. We do not charge for heat/ice packs, boxes, or other packing materials. In the event of losses due to UPS delay or damage, Barrier Reef will ship replacements at no cost to you. Your order is 100% guaranteed to arrive alive. Please review our guarantees page before ordering.
What happens after you place a livestock order:
- Your order is placed in our que and the livestock is collected and isolated.
- Please allow up to 4 business days for proper collection and health inspection.
- When the order is ready, within 1-4 business days, we will call and email to schedule shipment.
- You set the delivery date with our staff for the day that works best for you. We ship Monday through Thursday for next day delivery. Some holidays are excluded.
- Your order is professionally packed the day of shipping and shipped UPS Next Day Air or Air Saver to arrive on your specified date.
- You will receive tracking information via email when the order is shipped
- Please feel free to call or email us with any questions, issues, or comments.
- *We do not require signature for delivery, but we recommend you acclimate your livestock to your aquarium as soon as it is delivered.*
- Orders $1 - $149.99, before applicable taxes are charged $80 for shipping.
- Orders that total $150 - $349.99 , before applicable taxes, can select the flat fee of $44.99 or the actual carrier rate; whichever is less.
- Livestock orders of $350+, before applicable taxes, qualify for free shipping.
- All Washington state orders over $200 ship free. Livestock orders between $75 - $199.99 ship for $25. Orders from $1 - $74.99 ship for $40.
- All Oregon state livestock order over $250 ship free. Orders between $100 - $250 ship for $35. Orders from $1 - $99.99 ship for $50.
- We do offer in store pickup, however many items are sourced locally and some equipment is shipped directly from distribution centers. Wait times will vary based on your order.
* If you find you will need to pick up your order at the carrier's distribution center closest to your location, please call us to make the proper arrangements.*
Dry Goods:
We charge $15 for FedEx Ground shipping on orders under $100. Orders over $100 may select free dry goods shipping. Heavy or freight shipments do not qualify.
Most orders ship within 48 hours. Once your order has shipped, you will receive the tracking information in an emailed shipment notification.
We also offer flat rate shipping on perishable foods. Please see details at checkout.
